Child Sexual Abuse and Exploitation (CSAE) Policy

Last Updated: March 17, 2025

Zaia is committed to maintaining a safe, respectful, and supportive environment for all our App users. We have a zero-tolerance policy for any form of child sexual abuse and exploitation (CSAE). We prohibit the use of the App to endanger children, which includes but is not limited to use of the App to promote predatory behavior towards children. This CSAE policy (“Policy”) sets forth our approach to preventing, detecting, and responding to CSAE content and behavior in compliance with applicable laws. By downloading or using the App, you agree to be bound by this Policy - therefore please read it carefully before using the App.

1. Definition of Child Sexual Abuse and Exploitation (CSAE)

CSAE includes any content or behavior that:

- Depicts, promotes, or facilitates child sexual abuse, trafficking or exploitation.

- Involves real or simulated sexual exploitation of minors.

- Encourages grooming or solicitation of minors for sexual purposes.

- Shares or distributes images, videos, or other media of child sexual exploitation.

2. Prohibited Content and Behavior

We strictly prohibit:

- Sharing, uploading, or distributing any media that depicts CSAE.

- Soliciting, grooming, or engaging in communication with minors for sexual purposes.

- Any content that sexualizes minors, even if the content is fictional or generated.

- Any attempt to use the App to facilitate CSAE activities or networks.

3. Prevention Measures

- We provide clear guidelines for all App users on appropriate behavior and content.

- The App uses moderation systems to detect and remove CSAE content.

- We prominently display community guidelines that outline prohibited CSAE content and behavior.

- We ensure users meet age requirements for accessing the App.

4. Detection and Reporting Mechanisms

- A dedicated “Report” button allows users to easily report content or behavior that they believe violates our CSAE policy.

- Each report is promptly reviewed by our moderation team, who investigate and take appropriate action.

- If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at support@zaia.one so that we can take appropriate actions.

5. Response Procedures

When CSAE content or behavior is detected or reported:

- Content that is confirmed to violate CSAE standards is removed immediately.

- Offending accounts may be suspended or permanently banned in our sole discretion.

- We will take appropriate action, which may include reporting to the relevant law enforcement authorities and child protection organizations, if we become aware of content with child sexual abuse materials (CSAM).

- We preserve relevant data to support law enforcement investigations.

6. Changes to This Policy

We may update this Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Policy on this page. These changes are effective immediately after they are posted on this page.

7. Contact Us

If you have any questions or suggestions about our Child Sexual Abuse and Exploitation Policy (CSAE), do not hesitate to contact us at support@zaia.one.